Appointment Terms

Effective Date: May 2026

By scheduling services through Prepaws, customers agree to the following appointment terms.

Booking Requests

Appointment requests are subject to confirmation and provider availability.

Pet Information

  • Pet size
  • Temperament
  • Health considerations
  • Service needs

Arrival & Access

Customers should ensure safe and reasonable access to the pet and appointment location during the scheduled service window.

Safety

Prepaws reserves the right to refuse or cancel appointments involving unsafe conditions or aggressive pet behavior.

Service Adjustments

Service duration or pricing may be adjusted if appointment requirements differ from the original booking request.

Communication

Customers may receive appointment updates or service notifications through email or phone communication.

Contact Information

Prepaws is operated by Affixup LLC.

Address:
2055 Limestone Rd STE 200-C
Wilmington, Delaware 19808

Email:
support@prepaws.com

Phone:
+1 3022149747