Cancellation Policy

Effective Date: May 2026

Customers may request appointment cancellation or rescheduling before the scheduled appointment time.

Late Cancellations

Late cancellations may be subject to scheduling or service fees depending on provider availability and preparation requirements.

Rescheduling

Customers may request appointment changes based on available scheduling slots.

No-Shows

Failure to attend or respond during the appointment window may result in cancellation without refund.

Contact Information

Prepaws is operated by Affixup LLC.

Address:
2055 Limestone Rd STE 200-C
Wilmington, Delaware 19808

Email:
support@prepaws.com

Phone:
+1 3022149747